Terms and Conditions for Toms footystuff
These terms and conditions were last updated on 16/11/2007. Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. “We” or “Our” means toms footystuff. “You” or “your” means the person accessing, using or ordering from our website over the Internet.
Goods are supplied by Toms footystuff directly to you and the contract of sale then exists between you and toms footystuff. These terms and conditions cover all sales made through this website.
Prices, description and availability of goods
Prices are subject to change without notice and all goods are sold subject to availability. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.
Delivery arrangements
Your shopping basket displays the goods you have purchased we endevour to process all order within 24 - 48 hours dependent on availability. We will notify you if your goods are not able to be despatched within this timescale. The costs for delivery are shown depending on the shipping destination and the delivery service selected.
Return can be sent to 14 acorn drive, skelton woods, leeds, ls14 2hh. it is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded.
Toms footystuff will not be held responsible for non delivery of goods, costs of re-delivery for any reason will be charged to the customer.
Complaints
Should you have a complaint with the service or product we provide please contact Customer services by e-mail: tomcollins500@msn.com. Telephone: 07904187928.
